Terms of Service

Previous terms: 2026-03-01

By accessing or using HindaAI ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Platform.

HindaAI provides a data-driven property intelligence platform in Estonia. We offer statistical estimates, insights, and analysis for homeowners and real estate professionals.

You can request a guest valuation snapshot without registering. If you purchase a report as a guest, we create an account using the email address supplied at checkout, or attach the purchase to your existing account for that address. A new account can be accessed using the private sign-in link sent by email; existing account holders sign in with their own credentials. Buying a single report does not start a recurring subscription.

• You must provide accurate and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.

• Certain features of the Platform may require a paid subscription when paid plans are enabled.
• Payment processing, renewal terms, and cancellation terms will be presented at checkout before any paid subscription starts.
• We may use third-party payment processors such as Stripe for paid features, but production checkout is only binding when enabled in the product.
• Fees, if any, are refundable only where required by law or where a specific refund policy is presented at purchase.

HindaAI property valuations are statistical estimates generated by data-driven valuation methods. They combine available public, registry, market, and property-context data with algorithmic scoring and weighting logic. These valuations:

Users are encouraged to consult with certified appraisers for formal valuation needs pertaining to transactions.

The Platform utilizes public, open, and licensed data from Estonian and European sources, including government registries such as Maa-amet, EHR, Statistics Estonia, and other source providers identified in our methodology or attribution materials. We do our best to process this data correctly, but we are not responsible for inaccuracies in the original source data.

HindaAI does not claim ownership of underlying public or third-party source data. Source data remains subject to the original provider licenses and terms.

You agree not to:

• Use the Platform for any illegal or unauthorized purpose.
• Attempt to scrape or harvest data from the Platform using automated bots or abusive access patterns.
• Reverse engineer or attempt to extract the source code or underlying algorithms.
• Interfere with the security or performance of the Platform.
• Use HindaAI-generated reports, scores, interfaces, or derived datasets to build a competing product or service.

All Platform software, design, algorithms, calculated scores, and HindaAI-generated content are the property of HindaAI or its licensors and are protected by copyright and other intellectual property laws. This does not limit rights that may exist in the original public or third-party source data under its own license.

You may view, download and retain reports and PDFs made available to you for your own personal or internal business use. You may share a report with people involved in the relevant property decision, such as a co-owner, client, agent, adviser or lender. Keep the report date, source credits and valuation disclaimers intact, and do not present it as a certified appraisal or a guarantee of value.

This permission does not include reselling reports as a standalone product, publishing bulk reports or datasets, or using them to build a competing service. It does not transfer ownership of HindaAI content or grant additional rights in third-party material. Rights granted directly by a source license or mandatory law remain unaffected.

The Platform is provided "as is" and "as available". To the maximum extent permitted by law, HindaAI shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use the services.

• If paid subscriptions are enabled, cancellation options will be available in account settings or through the payment flow presented at purchase.
• Any renewal, cancellation, or access-end date will be shown before purchase and in your account where applicable.
• HindaAI does not offer a general money-back guarantee unless one is expressly shown at purchase. Statutory consumer rights are not affected.

A private guest snapshot link lets anyone holding the complete link view that result without signing in. It expires 30 days after the snapshot is created, or stops providing guest access when the snapshot is claimed into an account. Keep it confidential and do not post it publicly. Link expiry ends guest access; it does not itself delete the underlying data. See our Privacy Policy.

An emailed sign-in link for a new guest-purchase account is different: it can grant access to the account and is valid for 24 hours after issue, subject to use limits and security revocation. Do not forward it; share the downloaded report instead. If it expires, sign in or contact info@hindaai.ee for help.

A purchased report is available in your account on the web and as a PDF for at least 30 days after purchase. Expiry of a sign-in link does not shorten that period. Save a PDF for your records: downloaded copies may be retained and used under section 8 after online access ends. A report reflects the data and estimate at its stated date; purchase does not include ongoing updates unless the offer says so. Any longer access period or subscription duration is stated in the offer and checkout. Subscription features remain available for the paid period shown in your account after renewal is cancelled, subject to lawful termination under section 12.

You may stop using the Platform at any time. To close your account, contact info@hindaai.ee; personal-data erasure requests can also be submitted through Settings → Privacy & Data. Cancel subscription renewal through the available billing controls and download reports you want to keep before requesting closure. Account closure ends account access; data retention is governed by the Privacy Policy and applicable law.

We may proportionately restrict or suspend access, or terminate the service, for a material breach of these terms, non-payment, misuse that threatens security or other users, or a legal requirement. Where practicable and lawful, we will explain the reason and give you a reasonable opportunity to remedy the issue before termination. Immediate action may be necessary to address a serious security risk or comply with law. You can ask us to review the action at the contact above. These measures do not remove statutory rights to remedies or refunds for paid services not supplied as agreed.

Send service or purchase complaints to info@hindaai.ee. Include your name and contact details, the order or report reference, a description of the problem, relevant evidence and the remedy you seek. We will review your complaint and reply in writing within 15 days of receipt. If more time is needed to resolve it, we will explain the delay and proposed next steps within that period. Any refusal will be explained.

If we cannot resolve a consumer complaint, or you receive no response within 15 days, you may apply to Estonia's Consumer Disputes Committee (Tarbijavaidluste komisjon) at the Consumer Protection and Technical Regulatory Authority (TTJA), subject to its jurisdiction. The out-of-court procedure is free of charge. See TTJA's Committee information and application instructions. You retain the right to bring the dispute before a competent court.

These terms are governed by Estonian law. If you are a consumer, this choice does not deprive you of mandatory protections under the law of your country of habitual residence where those protections apply. Nothing in these terms limits mandatory consumer rights, including rights concerning defective digital content or services.

Disputes with business customers shall be resolved in Harju County Court in Tallinn to the extent a jurisdiction agreement is permitted by law. For consumers, the competent court is determined by mandatory jurisdiction rules. Where EU consumer-jurisdiction rules apply, you may bring a claim in the courts of your domicile or our domicile, and we may bring a claim against you only in the courts of your domicile, subject to the exceptions permitted by those rules.