Question 1

How do I create an account?

Accepted Answer

Use “Get one valuation” on the homepage for a guest valuation. Create an account later when you want to save a home or valuation history.

Question 2

Is HindaAI free to use?

Accepted Answer

Yes! Our Free plan gives you access to basic property lookups and scores. Upgrade to Pro or Business for property valuations, PDF reports, and advanced analytics.

Question 3

Can I change my email or password?

Accepted Answer

Go to Settings → Profile in your dashboard. You can update your email (requires re-verification) and change your password there.

Question 4

What is the HindaAI Score?

Accepted Answer

The HindaAI Score is a composite rating (0–100) that combines property condition, location quality, market momentum, and risk factors into a single number. Higher is better.

Question 5

What is radon and why does it matter?

Accepted Answer

Radon is a naturally occurring radioactive gas that can rise from the soil into buildings through foundations, basements, and utility openings. You cannot see or smell it, and long-term exposure can increase lung cancer risk. HindaAI shows area-based radon risk for the location, not an indoor measurement of the specific home. If a property is in a high or very high risk zone, the practical next step is to order an indoor radon test and, if needed, install mitigation such as improved ventilation or sub-slab depressurization.

Question 6

How is the Livability Score calculated?

Accepted Answer

The Livability Score analyzes 12 categories — transit access, walkability, green spaces, air quality, noise, safety, education, healthcare, food & culture, connectivity, climate comfort, and light pollution — using real data from government and open-source datasets.

Question 7

How often are scores updated?

Accepted Answer

Scores are recalculated whenever underlying data changes. Most government data sources are synced weekly or monthly, and model outputs are refreshed from the latest available source layers.

Question 8

How accurate are HindaAI valuations?

Accepted Answer

HindaAI valuations are statistical estimates based on available registry, market, and property-context data. Accuracy varies by location, property type, and data completeness.

Question 9

Can I use HindaAI valuations for bank mortgages?

Accepted Answer

HindaAI provides statistical estimates, not certified appraisals. Banks typically require an EVS 875 certified valuation. However, our estimates are useful for initial planning and negotiation.

Question 10

What valuation methods does HindaAI use?

Accepted Answer

We use a multi-method valuation stack that combines statistical modeling, building and registry signals, cost logic, and tax assessment benchmarking. Results are weighted by confidence to produce a final estimate.

Question 11

How do I upgrade my plan?

Accepted Answer

Paid plan changes are currently request-based while checkout is being prepared. Go to Settings > Subscription to review the available plans.

Question 12

Can I cancel anytime?

Accepted Answer

If a paid subscription is active, cancellation terms are shown in your account or at purchase. Pre-launch plan access can be changed by contacting support.

Question 13

Do you offer refunds?

Accepted Answer

We do not advertise a general money-back guarantee. Any refund rights or exceptions will be shown at purchase and statutory consumer rights still apply.

Question 14

Where does HindaAI get its data?

Accepted Answer

We integrate with 45+ official and open data sources including Maa-amet, EHR, Statistics Estonia, EELIS, Transpordiamet, and more. The stack also includes selected open and internal enrichment layers where relevant.

Question 15

Is my personal data safe?

Accepted Answer

Yes. We follow GDPR requirements, store minimal personal data, do not sell your information, and use processors listed in our Privacy Policy to operate the service.

Question 16

Can I request deletion of my data?

Accepted Answer

Yes. Under GDPR, you can request deletion of your personal data. Email privacy@hindaai.ee; we handle requests manually and may need to verify identity or keep limited records where law, backups, or source licenses require it.

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